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WFHI review

Support ne thodi mehnat lagai but thik tha

3 out of 53 of 5Verified purchaseSupport and communication

Support ne thodi mehnat lagai but thik tha

Yaar, jab bhi kuch dikkat aayi software mein toh support ko phone kiya. Pehli baar toh thoda struggle hua kyunki unhone mujhe samjhate samay technical terms use kiye, jisse mujhe thodi confusion hui. Par fir unhone patiently mujhe step by step guide kiya aur thoda samay lagake mera problem solve hua. Kabhi kabhi call hold pe bhi rakhna padta tha, jo frustrating tha, lekin overall unka attitude helpful tha. Mujhe ye bhi laga ki agar wo thodi jaldi reply karte, toh aur behtar hota. Database mein data access karne mein kuch dikkat huyi thi ek din but support ne mere queries achhi tarah handle ki. Mental tension thodi kam hui jab unhone follow-up calls bhi kiye. Training sessions mein jo tips diye the, unko bhi implement karne ki koshish karta raha hoon, jo thoda ease laaya. Payment process and invoicing bhi smooth chal rahe hain, koi badi dikkat nahi hui wahan. Overall wo effort jo support ne kiya, usse mai thik thak manaunga. Bas thoda aur prompt hote toh perfect hota, warna jo mila wo kaafi tha.

Rakesh ThakurChandigarh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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