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Maine support team ko call kiya tha jab mujhe dialer mein kuch issue aaya tha. Jo response mila woh

3 out of 53 of 5Unverified experienceSupport and communication

Maine support team ko call kiya tha jab mujhe dialer mein kuch issue aaya tha. Jo response mila woh

Maine support team ko call kiya tha jab mujhe dialer mein kuch issue aaya tha. Jo response mila woh mixed tha. Pehle thoda late connection mila, par baad mein jo solution diya gaya woh effective tha aur maine apne workflow easily resume kar liya. Training module thodi detailed thi but kuch cheeze samajhne mein mujhe zyada time laga. Jo telephonic support mila, uska approach thoda formal tha lekin problem ko dhairya se sunna achha laga. Mujhe lagta hai ki agar mujhe dobara kisi issue mein support ki zarurat padegi, toh main unse contact karungi because they know the product well enough and try to help. Bas thoda fast aur friendly ho jaaye toh aur behtar hoga. Overall product ki features achhi hain aur updates bhi automatic milte hain, toh software ki continuity mein koi dikkat nahi hoti. Payment process aur invoicing mein bhi koi confusion nahi tha, sab clear dikhai deta tha dashboard par. Lekin haan, kabhi kabhi connectivity issues ke wajah se calling tools thoda slow chal rahe the, which made me a bit frustrated during tight schedules. Toh, support should ideally bridge that gap efficiently next time.

Chhaya Surbhi ShahChhattisgarh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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