3 out of 53 of 5Verified customerSupport and communication
Support ne thoda waqt liya handling ke liye
Mujhe jab ek baar software me dialing issue aaya, to support team ko samasya samajhne aur address karne mein kaafi waqt laga. Unka response slow tha, jo frustrate karne wala tha, especially jab urgent kaam chal raha tha. Baaki times communication thik tha, par issue resolve hone me thoda patience chahiye tha. Kahi baar calls lagane me problem aayi, aur training sessions se kuch clarity milti thi, par kabhi kabhi lagta tha ki updates automatically hone chahiye the. Billing aur invoicing process smooth thi, par technical support ke liye aur improvement chahiye. Overall experience mixed raha, lekin wo moment kaafi yaad rahega.