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WFHI review

Support ne thoda time liya, par sab logically hua

4 out of 54 of 5Verified customerSupport and communication

Support ne thoda time liya, par sab logically hua

Yaar, mujhe support se baat karni padhi jab training ke thode steps thode confusing lage the. Matlab product acha hai, par jab unhone mujhe step-by-step samjhaya to main kah sakti hoon ki thoda time toh lag gaya pure process ko clear hone mein. Phone pe baat karte hue laga ki kabhi kabhi instructions thodi out of order di ja rahi hain, par overall toh sab logical tha. Jo issues mere paas aaye the, unko solve karne mein support team ne patience dikhaya aur mujhe feel hua ke wo sach mein care kar rahe hain. Thoda fast response milta toh aur achha hota, lekin voice aur clarity se baat kar ke main aakhir mein samajh pai ki kya karna hai. Automatic updates ki wajah se bhi kabhi kabhi naye features thode explain karne padte, toh yaha bhi unhone mujhe guide kiya. To conclude, thoda slow tha communication wise, but finally sab steps sensible lage aur helpful rahe.

Amala MehraBihar, IndiaExperience: Published:
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