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WFHI review

Support ne thoda time lagaya, par finally solve kar diya

4 out of 54 of 5Verified customerSupport and communication

Support ne thoda time lagaya, par finally solve kar diya

Yaar, jab main WFHI ka software use kar rahi thi, to kuch baar dikkat aa gayi thi aur mene support ko call kiya tha. Us waqt mujhe laga ki response time thoda zyada hai, jisse thoda frustration hua. Lekin end mein, unhone meri problem ko dhyan se suna, aur samjhakar step-by-step guide kiya, jo kaafi helpful tha. Training sessions ne bhi thoda confusion dur kiya, lekin jab problems aayi toh support ka patience thoda slow tha. Main samajti hoon ki technical issues hote hain, par thoda jaldi solve kar dete toh acha lagta. Payment aur invoice process normal rahi, koi problem nahi aayi wahan. Lekin ye baat ghumane wali thi ki agar support thoda zyada rapidly respond kar paata toh shayad overall experience better hota. Par mujhe lagta hai ki maine patience rakh kar sahi decision liya aur ab use karti hoon bina zyada tension ke.

Tejal PalkarNagaland, IndiaExperience: Published:
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