3 out of 53 of 5Verified purchaseSupport and communication
Support ne thoda thoda time waste kiya, but overall okay tha
Main generally kaafi satisfied tha with the support timing kyunki mera kaam irregular hours mein hota hai. Tum logon ki telephonic support kaafi helpful thi lekin kabhi kabhi jo schedule tha, woh mere actual kaam ke ghanton se thoda mismatch karta tha. Matlab, jab main support chahiye tha, woh available nahi hota tha, aur kabhi aise bhi hua ki timing perfect thi. Yeh mujhe thoda unnecessary wait karwaya. Phir bhi, jab support mila toh wo kaafi knowledgeable tha aur training ke dauran bhi yeh samajh mein aaya ki database feature smooth hai. Overall samay fit karne mein improvement ho sakta hai par jitna mila, woh theek tha.