Support ne thoda surprise kiya, par fast response nahi thi
Support team se baat karne par mujhe surprise hua ki unhone mujhe pehle hi instructions bhej di thi, par response mein thodi deri hui. Jab main unko call karti thi, toh kabhi toh turant mil jaate the aur kabhi kaafi wait karna padta tha. Yeh kabhi predictable nahi tha. Invoice aur payment related queries mein woh log helpful the, par sometimes lagta tha ki communication thoda disorganized hai. Overall, support achha mana sakte hain lekin response timing pe work karna chahiye. Lekin mujhe yeh baat surprisingly achhi lagi ki woh generally polite the aur samajhne ki koshish karte the.