Support ne thoda surprise kiya
Maine pehle socha tha ki jyada time nahi lagega support se baat karne mein, bas ek do baar phone uthana padega. Lekin jab issue aaya toh pata chala ki response thoda slow tha, aur baar baar same explanation dene padti thi. Kabhi toh lagta tha jaise kisi naye agent se baat kar raha hoon, jise mera pehla call ya issue smjhna padta tha. Kuch baar toh unhone problem ko samajhne ke liye mera dashboard bhi check kiya, par koi turant solution nahi mila. Fir bhi, mere agle calls mein thoda better response mila, matlab poore week ke dauran unhone communication improve kiya. Dialer ke kuch glitches the jo wo samajh gaye aur update bataye, par initial confusion thodi frustration lai. Overall, expected tha zyada jaldi solve ho jayega, par thoda waqt toh laga hi. Yeh bhi surprise tha ki baar baar mujhe repeat karna padta tha details ko, jo kaafi demanding tha. Ab jab dekhte hain toh lagta hai ki support walon ki taraf se consistency honi chahiye. Par haan, end mein main thoda better feel karta hoon unke communication ke baare mein.