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WFHI review

Support ne thoda sa confusion hi create kiya

2 out of 52 of 5Verified purchaseSupport and communication

Support ne thoda sa confusion hi create kiya

Mujhe support team se baat karke lagaa ki explanations thodi unclear thi, especially jab maine training aur dialer ke baare mein sawal kiye the. Matlab, vo sab batate waqt language thodi technical and overall thoda complicated lagaa, jisse meri samajh thodi confuse ho gayi thi. Waise, billing system thik tha aur invoice clear tha, they did that part fairly well. Lekin jab maine phone pe help mangi toh lagaa ki ho sakta tha woh zyada simple ya direct ho, taki mujhe samajhne mein asaani ho. Baaki software kaafi acha lag raha hai aur dialer bhi theek tha, par support ke kuch jawab itne straightforward nahin the jitna expect kiya tha. Aise mein thoda sa hesitate kar rahi hoon future mein unke kisi aur service ka use karne ko. Overall, support communication mein ye chhoti si glitch thi, jo main thoda disappointing maan rahi hoon.

Divya SinghLadakh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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