support ne thoda effort kiya magar sab perfect nahi tha
Pehle maine jo support use kiya tha unke mukable yeh thoda alag experience raha. Main call kar raha tha jab kabhi software ke kisi feature mein dikkat aayi, toh turant line milti thi par kabhi kabhi hold pe zyada der lagti thi. Pehle jo system use kiya tha usme message ke through bhi help milti thi par yahan mostly telephonic hi tha. Training sessions smoothly chale par jo mujhe samajh nahi aaya tha wo thoda confused karne wala tha, specially jab database integration ke baare mein baat hui. Invoicing aur payment process well-documented tha aur user-friendly bhi. Dialer reliable tha lekin kuch baar connectivity weak lagti thi. Is wajah se mixed feelings hain; kaafi cheezein thik thi jaise sign-up aur payment, lekin support mein wait dena aur sometimes incomplete explanations ne thoda inconvenience diya.