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WFHI review

Support ne thoda confuse kiya, confidence kam hi mila end tak

2 out of 52 of 5Unverified experienceSupport and communication

Support ne thoda confuse kiya, confidence kam hi mila end tak

Honestly, jab main WFHI ka support team se baat karna shuru kiya, toh main soch rahi thi ki sab easy ho jayega par thoda alag experience raha. Pahle toh unki call pe response decent tha, par baad mein jab queries detailed hui toh lagta tha lagataar wahi baat ko baar baar repeat karwana pad raha hai. Support ne generally help karne ki koshish ki, par mujhe confidence poora nahi mila ki meri problem jaldi solve ho jayegi. Kabhi-kabhi toh main sochti thi ki kya mujhe khud troubleshoot karna padega because support se pura clear feel nahi hota tha. Priority assistance bhi mila, par vo bhi mera assurance nahi badha paya ki main akele ye sab manage kar paungi. Overall, main apne dost ko ye hi kahungi ki support thoda hit and miss tha aur end mein jitna confidence chaiye tha, wo nahi tha. Thoda frustrating experience raha, par main samajh pa rahi hoon ki shayad unke paas bhi workload zyada hota hai, isliye shanti se dekhna chahiye. Lekin fir bhi, agar aap ko kisi ka quick aur reliable help chahiye toh shayad yeh best jagah na ho aapke liye.

Bindu GanguliUttar Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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