Support ne thoda acha, thoda aisa hi kiya jaise expect tha
Shuru mein toh mujhe support se achi ummeed thi, kyunki mujhe laga tha ki product ke saath achi communication milegi. Jab bhi problem aayi, jaise dialer ke connection ya call recording feature, toh support thoda help karte rahe, lekin kabhi kabhi lagta tha ki solution poora clear nahi hota. Jo communication hota, woh simple aur effective hota, lekin thoda time lag jaata jab response lene mein. Training mein bhi kabhi kabhi feedback der se mila, toh thoda patience rakhna pada. WFH India ke representatives ki boli samajhna easy tha, aur unhone jitna force kiya solution batane ka, usse mujhe lagta tha ki thoda aur detailed and fast response mil sakta tha. Software updates ke samay bhi kabhi communication ka breakdown nahi hua, jo acha tha. Billing aur payment ke mamle mein bhi clarity thi, par advance notice zyada hota toh better lagta. Overall, support aur communication bilkul expected se thoda better ya worse nahi, bas waise hi jaisa maine anticipate kiya tha. Shayad main thoda aur proactive hokar better result la sakta tha, par khair ye bhi apne jagah theek tha.