2 out of 52 of 5Verified purchaseSupport and communication
Support ne thik kaam kiya, par jyada help nahi mili
Mujhe lagta tha ki support thoda zyada helpful hoga jab main unko call karti thi, lekin jab tak main baat kar rahi thi toh lag raha tha ki bas routine script follow kar rahe hain. Wo jo batate hain onboarding ke time, waisa support itna match nahi karta tha. Phir bhi, kabhi kabhi unke answers theek the aur mujhe meri queries ka jawab mila. Overall, support experience theek tha, bas expectations jo thi pehle se, woh utni fulfill nahi hui. Communication mein thoda patience chahiye tha from unki side, par main appreciate karti hoon ki response time toh badhiya tha.