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WFHI review

Support ne thik bhi kiya aur gadbad bhi

3 out of 53 of 5Unverified experienceSupport and communication

Support ne thik bhi kiya aur gadbad bhi

Support se contact kiya jab dialer mein kuch glitch aaya tha. Pehle toh response thoda slow mila jo thoda frustrate karta hai, par jab baat bani toh kaafi help mil gayi. Jo database feature tha usme kuch data sync karne mein problem hui, lekin finally support wale ne bataya ke issue temporary update ka tha. Training ka process thoda cumbersome laga, onboarding sequence itna straightforward nahi tha, jahan tak mujhe laga ki clarity ki zarurat thi. Automatic updates ne kuch features improve kiye, par lagta hai ki unka testing phase thoda weak tha. Payment and invoicing system sahi chal raha tha, multiple steps thoda repetitive lage par kaam aata hai. Overall, software mein kuch kaam hua aur kuch rukawat ayi, support ka response mixed raha magar fair tha. Next time ko confidence directly kam hai, par zaroorat padi toh shayad phir se contact karunga.

Karan ThakurWest Bengal, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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