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WFHI review

Support ne theek se handle kiya jab problem aayi

4 out of 54 of 5Verified customerSupport and communication

Support ne theek se handle kiya jab problem aayi

Kaam mein koi dikkat hui toh mene WFHI ke support ko call kiya. Unhone patiently meri baat suni aur jaldi se solution dene ki koshish bhi ki. Thoda time laga, kyunki pehle confusion tha ki kis tarah se issue ko solve karna hai, par end mein support team ne samjha ke kaise problem resolve karni hai. Thoda frustration tha jab baar baar explain karna pada, lekin overall experience theek tha. Unka call back time thoda slow tha, ye ek chhoti si problem lagti hai jab aap instantly help chahte hain. Lekin unka dialing tool jo call connect karta hai, wo smooth chal raha tha poore samay. Software updates automatic the, jis se baar-baar manual settings ki zarurat nahi padi. Database feature bhi accha laga, apne clients ke records easy track kar paayi. Signing up aur invoice process simple tha, payment process mein koi jhanjhat nahi aayi. Overall, support se baat karne mein thoda wait jhelna pada, par baaki sab theek tha aur main future mein bhi yeh service use karti rahungi.

Amrita NadkarniDelhi, IndiaExperience: Published:
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