3 out of 53 of 5Verified purchaseSupport and communication
Support ne tabhi click kiya jab clarity mili
Jab mujhe pehli baar calling tools set karne the, support team itni tez response nahi de rahi thi. Ek baar jab database feature sahi se integrate ho gaya, tab unhone meri ek query ka turant jawab diya, aur bahut help mili feedback session mein. Par mujhe lagta tha thoda aur proactive hona chahiye tha unka communication, kyunki training ke dauran kuch steps samajh mein nahi aaye they. Automatic updates se thoda confusion hua kiya jana chaahiye tha, par usmein bhi unki telephonic support se kucch clarity mili. Sign-up aur payment process easy tha, par invoice mein thodi dikkat aayi. Overall experience mixed raha, kuch acha kuch disappointing bhi jaldi se manage karna tha.