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WFHI review

Support ne surprise kar diya with quick responses yaar

4 out of 54 of 5Unverified experienceSupport and communication

Support ne surprise kar diya with quick responses yaar

Bhai, mujhe asli me laga tha ki support waise hi slow hoga jaise dusri companies mein dekha hai. Lekin is baar mujhe thoda alag result mila WFHI ke support se. Unhone bina tension ke mere questions ko handle kiya jo ki mujhe first week mein thoda confusing laga tha software ka use karna. Jo dialer issues aaye, unka prompt response ne mera kaam fast kar diya. Normally mein sochta hoon ki support se baat karne mein bahut wait karna padega, par yahan to wait time chota tha aur baat clearly samjhai gayi. Ek baar phone pe baat karte hue mujhe laga jaise baat ek dost se ho rahi hai, jo samajhta hai meri problem. Matlab ki sab kuch formal nahi tha, lekin professional touch zaroor tha. Database feature ke bare mein detailed explanation bhi mila. Bas ek choti si problem thi ki kabhi kabhi connectivity break hoti thi, uske alawa sab sahi raha support ke saath. Overall, mujhe laga ki communication kaafi improve hua hai compared to my earlier experiences with different tools.

Mihir KharadeTelangana, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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