Support ne surprise diya with quick help once I called
Main pehle soch rahi thi ki WFHI ka support thoda generic hoga, jaise bahut si companies mein hota hai, lekin jab maine ek baar telephonic support call kiya toh mujhe achha laga ki response actual mein detailed tha. Wo call thoda unexpected tha because mere ko kisi technical setup mein confusion thi aur unhone patiently samjhaya bina kisi jaldbaazi ke. Baaki communication main vague rahi, matalab ki kabhi kabhi email ya message ka wait zyada hota hai, par phone pe baat karna fruitful tha. Training sessions ke dauran meine jyada baar apne doubts clear kiye, but especially wo telephonic interaction ne mujhe surprise kiya ki unka approach kitna different tha mera expectation se. Overall communication acha laga, though thoda aur proactiveness chahiye thi in follow-ups. But I appreciated how quickly they responded when I reached out directly.