Support ne surprise diya, thoda positive thoda frustrating
Socha tha ki jab kuch problem ayegi toh support team turant help karegi, par pehli baar jab maine call kiya, processus thoda slow laga response ka. Phir bhi, jo banda baat kar raha tha, wo kaafi patiently sab samjha raha tha, that part acha tha. Training ke dauran bhi jab database mein kuch data sync issue hua, toh unhone timely update di, par kabhi-kabhi lagta tha ki automation updates thik se align nahi ho rahe. Mujhe yeh dekh ke thoda hairani hui ki itna advance software hone ke baad bhi kabhi kabhi aise chhote glitches aa jate hain. Lekin overall communication balanced tha, jab main thoda gussa ho gayi toh bhi support ne dhairya se handle kara. Agar aage bhi help milegi toh main use karna prefer karungi, par main thoda cautiously approach karungi support ko.