Support ne surprise diya, thoda disappointed feel hui thi
Jab main pehle kisi aur software ka use karti thi toh support kaafi quick aur helpful hota tha, par yaha ka experience thoda alag raha. Support team se baat karne mein mazaa nahi aaya kyunki baar-baar mujhe apna issue dubara samjhana padta tha, aur kabhi kabhi lagta tha ki woh asli problem nahi samajh pa rahe hain. Dialer ya database mein koi bhi problem ho jaye, wo asaani se solve nahi hoti thi. Mujhe laga ki main jaldi help paungi, par support mein delay hota tha aur follow-up bhi thoda inconsistent tha. Isliye mujhe pehle se use kiye gaye tools ke mukable yahan thodi frustration hui. Lekin main ye bhi samajh rahi hoon ki har system me challenges hote hain, par yaha thoda zyada samay lagta hai maamle ko sahi karne mein. Overall mujhe yeh level of support unexpected laga aur disappointed feel karwaya.