Support ne specific technical problem jaldi solve kiya, baki bohot slow tha
Mujhe lagta hai ki overall support thoda disappointing tha. Kabhi kabhi to jawab milna hi bahut late ho jata tha, jo waqt barbaad karta tha aur frustration badhata tha. Lekin ek baar ek technical issue aaya tha, jis se mera dialer connect nahi ho raha tha. Us specific issue par toh support team ne jaldi react kiya aur phone pe baat karke problem samjhi, usko fix karne mein help ki. Wo moment acha laga ki finally kisi ne turant problem pakad li, par baaki queries mein toh mujhe lagta hai ki main khud zyada kuch kar leta tha. Training mein bhi kaafi repetition thi jo waste lagta tha, aur automatic updates ka koi proper heads up nahi mila, jiski wajah se kabhi kabhi confusion hua. Database feature bhi mujhe thoda unclear mila, ki woh mera daily workflow kaise improve karega. Billing and payment ke time processing thoda slow tha aur invoice ki clarity mein bhi kami thi. Mujhe yaad hai jab sign-up kar raha tha to process thoda complicated laga, samajh nahi aaya ki sab documents aur payments kaise handle karne hain. Overall, ek do achi cheezein thi support mein, lekin zyada tar time wastage aur frustration hui.