Support ne socha hi nahi tha jo mila wo tha
Maine expected ki support thoda zyada prompt aur helpful hoga jab mujhe dialer mein dikkat hui thi training ke dauraan. Lekin jab maine contact kiya, toh shuru mein response ekdum slow tha, aur jo baatein batayi gayi woh kaafi generic thi, matlab meri problem ko samajhne ke bajay bas ek hi tarah se jawab mila. Kuch logon ne toh kaha ki training achhi thi, par mujhe laga training session se zyada matlab nahi ban paya kyunki main proper guidance nahi mil paayi thi. Software ka interface theek hai, database feature se kaam karna thoda mushkil tha jab tak ki maine support se contact kiya. Aur sabse badi baat, automatic updates ke baad dialer thoda confuse kar raha tha, lekin support ne wo manage nahi kiya jaise expect karti thi. Invoicing process thoda clear ho sakta tha. I was hoping ki ye sab help mil jayegi jaldi se par mera experience thoda disappointing raha. Agar response timing aur support ka level improve hota toh shayad main zyada khush hoti. As of now, mujhe laga software ache se use karna mushkil hai bina proper help ke.