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WFHI review

Support Ne Setup Ke Shuruati Part Pe Accha Kaam Kiya, Baad Mein Thoda Slow

3 out of 53 of 5Verified customerSupport and communication

Support Ne Setup Ke Shuruati Part Pe Accha Kaam Kiya, Baad Mein Thoda Slow

Maine jab WFHI ka software adopt kiya, toh onboarding ke dauran support team ne shuruat mein achha assist kiya. Sign-up ke time pe aur pehle steps mein mujhe jo questions the, wo fairly quickly solve kar diye, especially regarding software ke basic access aur training modules. Training ke through main dialer aur database features ko set up kar paya, jo thoda detailed tha aur meri madad hui. Lekin ek baar initial setup complete hone ke baad, kuch continuous support queries thodi slow handle hui. Kahi baar mujhe follow-up karna padha jab additional help chahiye thi, jo ki thoda frustrating tha. Automatic updates to ho rahe the, par jab specific problems aayi toh thoda wait karna pada. Overall, performance start mein accha tha aur wo mujhe strong foundation de gaya, par ongoing support processes mein thodi improvement chahiye. Ye feedback main isliye deta hoon taaki aap samajh saken ki setup mein kaun se cheezein achhi hoti hain aur kaun se areas mein aur kaam ki zaroorat hai.

Govind VenkatesanTamil Nadu, IndiaExperience: Published:
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