Support ne samajh nahi paaya mera issue, bari mehnat lagi
Maine support se contact kiya kyunki software ka dialer baar-baar disconnect ho raha tha, jo mera din bhar ka kaam rok raha tha. Pehli call par unhone kaha sab theek hoga, lekin problem wahi rahi. Phir maine do baar phir se call kiya, har baar wait karna pada kaafi der tak kyunki lines busy thi. Jab finally kisi ne uthaya, unko poora scenario samjhana pada step by step, mujhe lagta hai mujhe apni taraf se bar bar same baatein repeat karni padi. Training session mein thoda bataya gaya tha dialer ki setting, par practical mein woh setting kafi alag behave karti thi. Support team thodi der mein response karti thi par solution nahi milta tha. Invoice aur payment process theek se hui thi, jo ek relief tha. Lekin finally mujhe lagta hai ki software ke basic features par agar proper support milta toh itna tiring experience nahi hota. Itna effort karne ke baad bhi mera problem solve nahi hua, mujhe laga ki shayad mera time waste ho gaya.