5 out of 55 of 5Unverified experienceSupport and communication
Support ne sab kuch clearly samjhaya
Jab maine pehla baar WFHI se training li thi, mujhe thoda confusion tha regarding dialler setup and workflow integration. Lekin jab maine unko call kiya, toh unke support wala ne bade hi patience ke saath har step clearly samjhaya. Mujhe samajh aa gaya ki kaise database ko manage karna hai aur software updates ka impact kaise hota hai. Ye clarity mujhe kaafi help kari to efficiently use karne mein software ko. Initially thoda struggle hua, par ab sochta hoon ki inka communication style sabse acha tha; simply bina jhanjhat ke bataya. Agar ye training aur onboarding waisa hi hota jaisa support mein mila, toh shayad mere liye sab jyada aasaan hota. Overall, ye experience mujhe kaafi positive laga, especially jab main workflow samajhne laga.