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WFHI review

Support ne response dene mein bahut der lagai

1 out of 51 of 5Verified purchaseSupport and communication

Support ne response dene mein bahut der lagai

Mujhe technical issue aaya tha jab main dialer use kar rahi thi. Maine turant support ko call kiya, par response aane mein kaafi time lag gaya. Multiple baar call karne ke baad bhi abnormal delay tha jo mujhe frustration de raha tha. Training ke dauran bhi jab koi doubt tha, to assistant responses slow aayi. Meri queries urgent thi, par lagta hai support team itni active nahi thi. Database mein kuch problems bhi thi, jiske liye help lena tha. Automatic updates ke baare mein information clear nahi di gayi, jisne aur confusion badhaya. Mera pura workflow is delay ki wajah se disrupt hua. Main sochti thi ki better communication milegi par unfortunately nahi mili. Billing mein bhi thoda confusion tha, jise samjhne ke liye support se contact kiya, tab bhi waqt laga. Overall experience kaafi disappointing raha mere hisaab se.

Saumya RastogiTripura, IndiaExperience: Published:
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