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WFHI review

Support ne quickly solve kar diya jo main expect nahi kar raha tha

5 out of 55 of 5Verified customerSupport and communication

Support ne quickly solve kar diya jo main expect nahi kar raha tha

Mujhe generally support se koi ummeed zyada nahi hoti, par WFHI ke telephonic support ne mujhe surprise kar diya. Jab maine dialer setup mein thodi problem face ki, toh socha tha ki mujhe shayad email karna padega ya wait karna padega calls ke response ke liye. Lekin jab call kiya toh unhone patience ke saath har cheez explain ki aur ekdum patiently mera issue solve kara. Jo sabse alag laga woh tha unka approach, jo normal delays mein nahi dekha tha. Database feature ke regarding bhi maine help mangi tab bhi jaldi assistance mili. Training sessions ke baad bhi agar kuch confusion hota toh maine socha rahega ki next time bhi ye support system hi mera guide hoga. Automated updates bhi efficiently kaam karte hain, toh software kabhi outdated feel nahi hota. Invoicing aur payment process straightforward hai, koi zyada hassle nahi. Bas itna hi bolunga ki yeh jo dedicated support hai, wo meri aankhon mein ek nayi umeed jagata hai ki agar agla time kabhi problem aaya toh main phir se help maang sakta hoon bina kisi dar ke.

Sunil ChandranWest Bengal, IndiaExperience: Published:
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