3 out of 53 of 5Verified purchaseSupport and communication
Support ne quick attention di, but thoda slow follow-up hua
Maine pehle doosre remote workflow software use kiya tha jahan support quick but generic responses deta tha, lekin WFHI me support team ka approach thoda different raha. Jab dialer mein problem aayi, toh unhone mujhe turant assistance di, jo mujhe acha laga. Lekin issue ka permanent solution dene mein thoda time laga, aur mujhe lagta hai follow-up mein thoda delay hua tha. Training sessions se mera familiarity badha, par jab urgent queries thi, toh support system thoda slow respond karta hua sa laga. Overall, mujhe lagta hai ki support ka valuable part efficiently kaam karti hai, especially jab initial queries hoti hain, par thoda better coordination hona chahiye continuous issues ko lekar.