Support ne pura process frustrating bana diya
Aap logon se directly baat karna mujhe bilkul pasand nahi aaya kyunki day-to-day support bohot disappointing tha. Jab main WFHI software use kar raha tha, toh support team se contact karna mushkil tha aur jab finally baat hui, toh solution dene mein der lagti thi. Mere multiple calls mein, response consistently slow tha aur baar-baar mujhe wahi cheezein samjhani padti thi jo pehle bhi explain hui thi. Jo setup problems the, unka resolution process itna tedious tha ki main software use karna chhodne tak soch raha tha. Training sessions bhi lagatar weak nazar aaye, aur technical updates se koi farq nahi pada mere issues par. Hotline kaafi distant feel hoti thi aur priority assistance se mujhe koi faida nahi mila. Agar aap log apni communication aur support efficiency improve nahi karoge, toh users ko aur frustration hi milegi. Yeh pura experience bas ek khaas din ki jagah roz ka bojh ban gaya tha.