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WFHI review

Support ne problems ko handle kiya, par thoda better expect kar sakta tha

4 out of 54 of 5Unverified experienceSupport and communication

Support ne problems ko handle kiya, par thoda better expect kar sakta tha

Mujhe WFHI ke telephonic support ko use karne ka experience raha jab software ke kuch features expected tarike se kaam nahi kar rahe the. Jab maine complaint ki, toh unhone polite tareeke se meri baat suni aur issue ko samajhne ki koshish ki. Kahi baar unko repeat karna pada problems ko explain karne ke liye, jo thoda frustrating tha. Support team ne patience dikhaya aur solution dene ki poori koshish ki, par response thoda slow tha aur technical help mein thodi der lagi. Automatic updates ke baad kuch glitches the jo mujhe expect nahi the, par support ne unpe dhyan diya. Overall main yehi batana chahunga doston ko ki agar aapko koi problem aaye, toh support madad karega lekin aapko khud bhi thoda wait karna padega aur clearly communicate karna hoga taki wo sahi samay pe solution de sakein.

Anup DeoSikkim, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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