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WFHI review

Support ne problem solve ki, par main surprise thi slow response dekh ke

2 out of 52 of 5Verified purchaseSupport and communication

Support ne problem solve ki, par main surprise thi slow response dekh ke

Mera software use karte waqt ek technical glitch hua jo mere calls aur database access dono ko affect kar raha tha. Maine support ko phone kiya to mujhe laga ki ye issue jaldi fix ho jayega, par wo process kaafi slow tha. Pehle mujhe kuch irrelevant steps repeat karne pade aur samajhne mein thoda time laga ki exact problem kya hai. Support ne eventually meri baat dhyan se suni aur solution provide kiya toh mujhe lagta hai ki kaam toh ho gaya, jo thoda achha tha. Lekin main surprised thi ki itna time kyun laga jab ki software hi unka khud ka system hai. Updates ya automatic patches ki wajah se shayad issue aaya hoga, par unka handling thoda slow tha mere liye. Phone par baat karte waqt lagta tha ki ekdam rushed nahi hai, par fir bhi response aur clarity mein improvement ki zarurat hai. Overall, problem solve to hui, par mujhe patience rakhna pada.

Sumitra KarnikRajasthan, IndiaExperience: Published:
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