Support ne poora kaam nahi kiya
Maine socha tha ki jab bhi mujhe support chahiye hogi, customer care easy samay par fast help karega. Lekin mujhe jo telephonic support mila, woh bahut zyada efficient nahi tha. Jab main call kiya toh lagataar hold pe rakhna pada aur jawab kisi baar delay se mila. Jo vishay mein samajhna chahti thi, support waale usmein jyada explain nahi kar paaye, sirf basic instructions di, jo mere sawaalon ka jawab nahi tha. Invoice aur payment ke mamle mein thodi clarity thi, par pura process thoda confusing tha, aur mujhe baar baar details confirm karni padi. Dialer tool accha tha par thode technical glitches hote rahe, toh support team se uske liye solution mangna tha. Mujhe jo lag raha tha starting mein ki support kaam kar lega, woh pura hua nahi. Toh pura experience complicated aur frustrating raha, bas ek-do cheezein thi jo theek thi.