5 out of 55 of 5Verified purchaseSupport and communication
Support ne order mein madad ki, thoda waqt laga
Maine support ko call kiya jab mujhe software ke kuch features samajh nahi aaye. Pehle unhone basic onboarding steps explain kiye, jaise sign-up process aur database setup. Phir dialer ke detailed use ke baare mein baat hui, jahan unhone step-by-step bataya ki kaise calls schedule karen aur automatic updates ka effect kya hai. Har step par feedback lene ki koshish kari unhone, jisse mujhe pata chala ki main correct direction mein hoon. Kuch waqt lag gaya process complete karne mein, especially jab mujhe dusre features ke baren mein clarify karna tha, par overall wo sequence mein tha aur coherent tha. Communication friendly thi, aur jo confusion tha woh gradually khatam ho gaya, jo ki ek achha experience tha.