4 out of 54 of 5Unverified experienceSupport and communication
Support ne onboarding mein timely follow-up kiya, thoda aur chahiye tha
Onboarding aur support ke dauraan, mujhe laga ki sabse achha part woh tha jab support team ne regular follow-up kiya and ensure kiya ki training aur setup smoothly chal rahe hain. Software updates time pe diye gaye, aur dialer function bhi acche se integrate hua mere daily workflow mein. Lekin, maine feel kiya ki kuch baar automatic updates ke baad mujhe thoda zyada manual intervention karna pada, jisse workflow mein thoda rukaawat aayi. Support team ne jo one-off help di thi wo achhi thi, par continuous monitoring wale part mein thoda kamzor lagti thi. Overall, ye setup acha tha, especially support ke timely responses ne bahut madad ki, bas thoda aur ongoing attention chahiye tha updates aur database syncing mein.