Support ne mujhe waqt diya, bina jaldbazi ke baat ki
Main WFHI ki support aur communication ko lekar kaafi impressed hoon. Jab main software use kar rahi thi, toh kuch doubts the jo main khud nahi solve kar pa rahi thi. Telephonic support lene par mujhe laga ki yeh log really samjhna chahte hain meri problem ko. Na koi jaldbazi thi, na extra pressure. Introductory training se le kar dialer setup tak, har step par jo queries thi main leke aayi, unka patience se jawab mila. Wo log aise handle karte hain jaise main koi important customer hoon, jo meri baaton ko dhang se samajh rahe hain. Automatic updates ko lekar bhi support team ne clearly guide kiya ki kab aur kaise software apne aap update hoga, jisse mujhe baar baar check karne ki zarurat nahi padhi. Agar future mein bhi kuch dikkat aati hai toh main bina hesitate kiye support call karungi, kyunki unka attitude aur samay dena dono achha laga mera. Overall, communication mein invested effort is tarah ka tha jo main expect bhi nahi kar rahi thi initially.