Support ne mujhe thoda surprise kiya, lekin overall acha laga
Mujhe laga tha ki support thoda slow hoga, kyunki main pehli baar remote software use kar rahi thi. Par jo telephonic support mila, wo mujhe thoda unexpected laga. Woh team kaafi responsive thi aur meri queries ka jawab jaldi mil gaya. Lekin haan, kabhi kabhi thoda wait karna padta tha connect hone mein, jo thodi si inconvenience create karta tha. Training mein jitni clarity mili thi, support us level pe match nahi karta tha hamesha. Par overall, main satisfied hoon kyunki mujhe lagta hai they genuinely try karte hain customer ki madad karne ki. Mera experience jo expect kiya tha usse thoda better raha, especially communication mein, par improvement ki jagah abhi bhi hai. Agar thoda aur proactive hote telephonic support wale, toh main 5 star dene ko ready thi. Par iske bawajood, main kahe sakti hoon ki mera interaction kaafi smooth tha aur main aage bhi inka use karti rahungi.