Main software setup kar rahi thi aur onboarding process thoda confusing laga initially. Support team
Main software setup kar rahi thi aur onboarding process thoda confusing laga initially. Support team ko call kiya toh pata chala ki training session ke dauraan kuch cheezein clear nahi hui thi, voh samjhaane ke liye unka jawab accha tha. Lekin database feature mein kuch issues continue ho rahe the jo mujhe khud troubleshoot karne pade. Jo calling tools hain, unka dialer kaafi smooth chal raha tha aur updates bhi automatically aa rahe the, ye positive point tha. Payment process normal tha, aasan invoice bana and payment kar diya. Telephonic support generally accessible tha, although kabhi kabhi thoda wait karna padta tha, par overall feedback positive hai. Mujhe lagta hai ki agle baar bhi support ki zarurat padegi kyunki software mein kabhi kabhi chhote mothe technical questions aate rahenge. Bas mujhe lagta hai ki training thodi aur interactive ho sakti thi taaki onboarding effortless ho jaata.