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WFHI review

Support ne mujhe surprise kiya, setup na sirf ek baar ka tha

4 out of 54 of 5Verified purchaseSupport and communication

Support ne mujhe surprise kiya, setup na sirf ek baar ka tha

Jab maine WFHI ka software liya toh socha tha setup ke baad sab smooth chala jayega without much help. Par mujhe pata chala ki actually support aur communication kaafi ongoing hoti hai. Setup mein initial training toh thi, jisme dialer aur calling tools kaise use karte hain ye samjhaaya gaya, par uske baad bhi regular calls hote rahe support se. Ye thoda unexpected tha kyunki pehle jo maine software liye the unmein setup ek baar ke baad kaafi independent hota tha. Wo database feature jo mila uska use bhi samay ke saath improve karne ke liye alaag assistance chahiye hoti thi, jo support team convenient tariqe se provide karti thi. Training mujhe achhi lagi, par is baat ka thoda doubt bhi raha ki ye ongoing help thodi cumbersome toh nahi hogi lambe waqt mein. Lekin overall communication helpful lagi aur samajh paayi ki ye process ek regular collaboration hai, na ki bas ek standard install ke saath khatam hone wali cheez.

Saumya GaikwadMaharashtra, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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