Support ne mujhe sabse zyada surprise kiya
Expect kar rahi thi ki support bas basic hi hoga, jaise kaafi jagah pe hota hai, lekin jab main ne call kiya toh pata chala ki telephonic support bilkul alag level ka tha. Jab maine apni queries batayi regarding software aur dialer ke functioning, wo log bahut patiently samjhate rahe aur problem solve karne ki koshish ki. Pehle mujhe lagta tha ki main bas ticket create karungi aur wait karungi, lekin real me unhone turant response diya aur mujhe confident feel karwaya ki wo log mere issue ko seriously le rahe hain. Communication har waqt professional aur clear tha, aur unhone mujhe bataya ki automatic updates se kya naya changes aaye hain. Toh ye pura process simple nahi tha, par mujhe lagta hai ki jo support mila wo mere liye bahut valuable tha aur mujhe acha laga ki itna help mil sakta hai.