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WFHI review

Support ne mujhe kabhi fully help nahi kiya yaar

2 out of 52 of 5Unverified experienceSupport and communication

Support ne mujhe kabhi fully help nahi kiya yaar

Sun yaar, WFHI ka support mera patience test karta hai. Jab bhi phone uthake call kiya toh lagta tha ki meri baat samajh nahi rahe. Log available hain par response slow milta hai, matlab jaise baar-baar remind karwana padta hai ki mujhe help chahiye. Ek baar toh main khud soch rahi thi ki shayad mujhe phir se training lena padega kyunki clearly jo information mujhe call mein deni chahiye thi wo nahi mil rahi thi. Dialer ya software mein koi major problem nahi thi, par jab issue tha tab support itna responsive nahi mila. Automatic updates aate hain lekin mujhe lagta hai ki unka impact explain nahi hota kis tarah aur uske baad jo confusion hai uska effective solution bhi nahi milta. Phone pe baat karte waqt lagta jaise main apna time waste kar rahi hoon. Kabhi kabhi lagta ki shayad support team busy hai par phone uthana bhi important hai good customer experience ke liye.

Shobha DeoMizoram, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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