Support ne mujhe hairan kar diya
Main soch rahi thi ki jab mujhe agla support chahiye hoga, toh main easily samasya ko solve kar sakungi. Par mujhe jo experience mila, usne hairani mein daal diya. Har baar jab phone uthaya, lagta tha ki support team ko mera issue samajh mein nahi aa raha hai. Bayaan karte karte lagta hai main baar-baar wahi baat repeat kar rahi hoon, jo bahut thakan bhara tha. Kabhi kabhi toh mujhe lagta tha ki shayad unko training aur onboarding flow mein koi kami hai, kyunki queries ko solve karte waqt patience ki kami dikh rahi thi. Dialer aur calling tools ka problem nahi tha, lekin jab support ki baat aayi, toh main disappointed thi. Database feature mein bhi agar koi dikkat aaye toh soch rahi hoon ki help lena mushkil hoga. Payment aur invoice ka process itna complicated nahi tha, lekin phir bhi main confident nahi hoon ki support better hoga agli baar. Maine priority assistance bhi try kiya, par usmein bhi zyada difference feel nahi hua. Overall, support experience ne mujhe yeh sochne par majboor kar diya ki agli baar main support lene se bachna chahungi.