Support ne mujhe fully confident nahi banaya
Pehle jab maine support se contact kiya, toh response time thoda lamba tha jiski wajah se main thodi pareshan thi. Jab maine training ke baare mein pucha, toh instructions usually generic lagti thi, jo meri specific problem ko cover nahi karti thi. Dialer mein thodi technical glitches aaye, jinke liye maine telephonic support ko call kiya. Response tha polite par zyada helpful nahi, is wajah se kaafi baar mujhe khud hi solution dhoondhna pada through trial and error. Support kaafi baar mujhe situation samjhane ke liye repeat karna pada, jo thoda frustrating tha jab aap koi urgent kaam kar rahi hoon. Lekin haan, invoicing aur payment process smooth tha aur woh part niche thoda acha laga. Overall, mujhe lagta hai support system thoda improve ho sakta hai agar woh jyada proactive aur quick response dene ki koshish kare. Jab tak yeh changes nahi aate, main puri tarah confident nahi ho paungi ki future mein bhi har problem handle ho jayegi easily.