Support ne mujhe bar-bar confuse kiya, fir bhi shayad dobara try karungi
Maine WFHI se help lene ke liye support team ko kaafi baar phone kiya, kyunki mujhe apne calls aur database ko setup karna tha. Lekin response delay hone ki wajah se mujhe frustration hui, ek ya do baar toh mujhe lag raha tha ki meri baat suni bhi nahi ja rahi. Kuch baar toh problem itni barhi ki lag raha tha ki main apne workflows ko sahi tarah nahi chala paungi. Support agent ki baat samajh mein aayi, par unka timing aur availability theek nahi lag raha tha mujhe. Phir bhi, training materials achhe the aur mujhe onboarding process mein thodi madad mili. Billing aur invoice ka system simple tha, jisme koi dikkat nahi thi. Main thoda hesitate karungi dobara service lene mein, kyunki mujhe jyada reliable aur responsive support ki ummeed thi. Phir bhi, agar mujhe lagta hai ki main khud training aur software samajh loon toh main shayad agle mahine fir se try karungi, bas support system mein sudhaar ho toh.