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WFHI review

Support ne meri expectations par pura khara nahi utara

2 out of 52 of 5Verified purchaseSupport and communication

Support ne meri expectations par pura khara nahi utara

Yaar, maine socha tha support thoda jaldi aur smoothly chalega jab tak main call karta ya help leta. Lekin reality kuch aur hi thi, response aate aate time lagta tha aur kabhi kabhi baat adhuri lagi. Thoda frustrating tha aur kya bataoon, support ka tone bhi itna friendly nahi tha jitna expect karta tha. Wo ek baat jo thik thi, wo yeh ki technical issues par last mein jo solution mila, wo kaam ka tha, par pura process itna smooth nahi tha jitna maine expect kiya tha. Kabhi kabhi toh lage ki main baar baar explain kar raha hoon apni problem ko, par shayad wo system thoda slow tha ya staff busy the. Toh haan, outcome mein solution mila but agar communication pe dhyaan diya jata toh experience aur achha hota. Isliye main kahunga ki support satisfactory nahi tha, thoda aur improvement chahiye, tabhi users ko real help milegi jab zarurat ho toh.

Dhruv BandopadhyayWest Bengal, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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