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WFHI review

Support ne mere questions ko jaldi samjha aur clear kiya

5 out of 55 of 5Unverified experienceSupport and communication

Support ne mere questions ko jaldi samjha aur clear kiya

Main software setup mein kaafi help chah rahi thi par mujhe zyada instructions khud hi samajhne pade. Calls support team se karne par response achha mila, par bahut detailed queries ke liye mujhe apne taraf se research bhi karni padi. Mujhe ye laga ki basic problems jaldi address ho gayi, lekin advanced baki cheeze thodi self-effort maangti hain. Mujhe dialer use karna tha aur database ko integrate karna bhi tha, dono mein thoda patience chahiye tha. Lekin overall ache se step-by-step samjhaane wali baatein thi. Training sessions mein bhi kai baar mujhe khud se try karke samajhna pada ki feature kaise chalana hai, support call pe jab contact kiya to wo nazdiki thoda slow tha, par fir bhi solution mil gaya. System ke automatic updates ne kabhi confuse nahi kiya, sab smoothly aate rahe. Payment aur invoicing process bhi straightforward thi, koi dikkat nahi hui. Data integration thoda complex tha, lekin join karne ke baad main apne hisaab se kaam karne lagi thi. Mujhe lagta hai agar thodi aur direct guides hoti, toh self-work thoda kam ho jata. Phir bhi training ke sath thodi mehnat karni padi, jo main kar payi thi.

Maya NadkarniLakshadweep, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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