Support ne mera expectation bilkul pura nahi kiya
Mujhe laga tha ki WFHI se milne wala support un cheezon mein madad karega jo training mein cover nahi hui, par yeh bilkul alag nikla. Maine several baar call kiya aur help chahiye thi software use karne mein, par har baar response late milta tha ya incomplete hota tha. Support team mere questions ko properly samajh nahi paayi aur mujhe baar baar apna issue dobara explain karna padta tha, jo kaafi irritate karne wala tha. Telephonic help se mujhe waise answers nahi mile jo main chahti hoon. Ise use karte waqt frustration bohot badh gayi thi, aur mujhe laga ki mujhe ek achha guide ya knowledgeable support chahiye tha jo mujhe training ke baad support de sakta, par ye experience expected se bahut kamjor raha. Mujhe lagta hai ki company ko apne support processes ko seriously lena chahiye.