Support ne mera confidence bilkul nahi badhaya
Mujhe laga tha ki jab main software setup karungi toh support waale mere questions ka clear response denge aur mujhe aage badhne mein help karenge, lekin aisa hua nahi. Jab maine telephonic support ko call kiya, mujhe jo jawab mile woh zyada formal tha aur practical nahi lagta tha. Mere kai questions jo training ke baad bhi clear nahi hue the, unke jawaab vague the aur mujhe baar baar repeat karna pada situation. Yeh sab sun kar mera confidence software use karne ko lekar gir gaya. Sign-up process aur payment ki baatein accessible thi, lekin jab critical points par clarification ki zarurat pari toh support expected level ka nahi tha. Updates bhi aise aaye jo problems create karte rahe aur support ke paas jaane par bhi solutions satisfying nahi mile. Overall jo support mujhe chahiye thi, wo nahi mili, jis wajah se main abhi bhi software confidently use karne mein hesitant hoon. Yeh ek acha product ho sakta hai agar support thoda zyada helpful hota.