Support ne mera 30-minute time waste kiya
Maine jab pehli baar support team ko call kiya, mujhe laga ki kuch jaldi solve ho jayega, par unko baar baar wahi baat samjhani pad rahi thi. Har baar mujhe apni problem repeat karni padti thi, aur kabhi kabhi toh mujhe lagta tha ki koi sun nahi raha. Waiting time bhi kaafi lamba tha, support se baat karne mein 30 minutes se jyada lag gaye, jo ki mere liye frustrating tha. Lekin agar baat karun software ke update ki, toh wo automatic chal raha tha aur database feature bhi thoda theek tha. Par overall mujhe lagta hai ki support team ko apna response thoda improve karna chahiye, taaki waqt barbaad na ho aur problem jaldi solve ho jaaye. Phir bhi main keh sakti hun ki software basic kaam kar raha hai, lekin support area mein thoda struggle raha mera experience.