Support ne mehnat ki, but thoda aur expectation tha
Pehle socha tha support zyada easy aur quick response karega, par unko samajhna aur solution dene mein thodi mehnat lagti thi. Jab bhi call kiya support team ko, toh they were polite and tried to solve the problem, but usually mujhe thoda wait karna padta tha, kabhi kabhi repeat puchna bhi. Jo explanations mile, woh mostly useful thi, bas mujhe laga tha ki starting se zyada fast aur efficient hona chahiye tha process. Training ke dauraan jo doubts the, support ne answer kiye, par thoda aur clarity ke saath hote toh acha rehta. Overall, jitni mehnat ki unhone, woh match karti thi expectations ke saath, but thoda aur professionalism aur speed chahiye thi taki mai fully satisfied feel kar sakti. Chahti hoon ki agli baar onboarding aur bhi smooth ho, support ki taraf se bhi.