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WFHI review

support ne le liya pura din to respond

2 out of 52 of 5Unverified experienceSupport and communication

support ne le liya pura din to respond

Honestly, I was trying to get some quick help with the labels in the dashboard and the terminology used. It was confusing from the start, not clear at all what the options meant. I mean, the labels were kind of vague and didn't match the usual terms I expect elsewhere. I thought maybe if I asked support, they would clarify it fast, but nah, it took them way too long to get back to me. Even then, the explanations were kind of all over the place, not very straightforward, leaving me more puzzled. On the plus side, the one support person I spoke to was polite, so I'll give them that. But really, the delays and unclear wording made the whole thing frustrating. Honestly, if you want something that just works without needing to call support multiple times, this might not be the best pick. I had to spend an entire afternoon just trying to figure out basic labels and what they correspond to in the system. It felt like going round in circles instead of getting any real help. In general, the communication needs an overhaul because it's just confusing and inefficient. I really hoped for smoother interaction but ended up wasting a bunch of time; maybe it gets better later but at this point, it’s not ideal for people who need quick answers or intuitive wording right away.

Indrajit GokhaleMizoram, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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